Cookie Policy
Last Updated: 14 June 2025
This Cookie Policy explains what cookies are, how Synaptiq uses them on this website, and the choices available to you. We aim to keep this explanation straightforward so that you can make decisions about your preferences with confidence.
1 What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They help websites function properly, remember your preferences, and — where you have agreed — allow the site operator to understand how visitors use the site.
Cookies are widely used and most websites rely on them for basic operation. You can control how cookies are managed through your browser settings, though disabling some types may affect your experience.
2 Cookie Types We Use
Essential Cookies Always Active
These cookies are necessary for the website to function. They enable core features such as page navigation, session handling, and security controls. They cannot be switched off.
Duration: Session / up to 12 months
Analytics Cookies
These help us understand how visitors interact with our site — for example, which pages are visited and where users navigate from. The information is aggregated and anonymous. We use this data to improve content and course presentation.
Duration: Up to 24 months · Third-party: Google Analytics
Marketing Cookies
Marketing cookies are used to show relevant course information to people who have visited this site elsewhere. They may be set by advertising networks we work with. Declining these cookies will not affect your access to any content or course.
Duration: Up to 12 months · Third-party: Ad networks
Preference Cookies
These cookies remember settings you have chosen — such as your language or region — so that your preferences persist across visits. Disabling them means you may need to re-enter these settings each time.
Duration: Up to 12 months
3 Third-Party Cookies
Some cookies on our site are placed by third-party services. These may include:
- Google Analytics — for anonymised usage measurement.
- Google Maps — embedded on our contact page to display our location.
- Advertising partners — to support relevant course promotion, where consent is given.
Third-party services operate under their own privacy and cookie policies. We have no direct control over the cookies they set.
4 Cookie Duration
Cookies are classified by how long they remain on your device:
- Session cookies — exist only while your browser is open and are deleted automatically when you close it.
- Persistent cookies — remain on your device until they reach their expiry date or you delete them. These typically last between 30 days and 24 months depending on their purpose.
5 Your Cookie Preferences
Use the toggles below to manage which optional cookies you accept. Your preferences are saved to this browser. Changing them here will also update your preference on the main site.
Essential Cookies
Required for the site to function
Analytics Cookies
Helps us understand site usage
Marketing Cookies
Used for relevant course promotion
Preference Cookies
Remembers your site settings
6 Managing Cookies in Your Browser
You can also manage cookies directly through your browser settings. The instructions below cover the most commonly used browsers.
Google Chrome
1. Open Chrome and click the three-dot menu (⋮) in the top-right corner.
2. Go to Settings → Privacy and Security → Cookies and other site data.
3. Choose your preferred cookie behaviour and manage exceptions as needed.
4. To delete existing cookies, go to Clear browsing data and select Cookies.
Mozilla Firefox
1. Click the menu button (☰) and choose Settings.
2. Go to Privacy & Security.
3. Under Enhanced Tracking Protection, choose your preferred level.
4. To clear cookies, scroll to Cookies and Site Data and click Clear Data.
Apple Safari
1. Open Safari and go to Preferences (⌘,).
2. Click the Privacy tab.
3. Choose how to handle cross-site tracking and cookies.
4. Click Manage Website Data to remove individual site cookies.
Microsoft Edge
1. Click the three-dot menu (⋯) and select Settings.
2. Go to Cookies and site permissions → Cookies and site data.
3. Adjust your cookie settings and manage blocked or allowed sites.
4. To clear cookies, go to Privacy, search and services → Clear browsing data.
On mobile devices, cookie settings are typically found within your browser's Settings or Privacy menu. The steps vary slightly between iOS and Android. Disabling cookies in your browser will override the preferences set on this page.
7 Your Rights
Under Thailand's Personal Data Protection Act (PDPA) and general privacy principles, you have the right to:
- Withdraw cookie consent at any time by updating your preferences above or via your browser settings.
- Request information about the personal data we hold.
- Ask us to delete personal data collected via cookies, where applicable.
Please note that disabling optional cookies will not affect your ability to access our course pages or submit a course enquiry. Only essential cookies are required for core site function.
For questions about cookies or data handling, write to [email protected].